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We want to please you beyond your expectations. If for any reason you are not completely satisfied with your purchase you may make a return free of charge with the pre-paid returns label provided with your shipment. Cynthia can be reached by phone or text at 1-805-350-2201 10am to 5:30 pm Pacific Time.


  • Return of Sale Items is at buyer's expense and can be returned for store credit or exchange only.


  • Please understand that you have up to 30 days from day of receipt to ship back any returns.


  • Of course, any goods that you are returning for refund or exchange must be unused, in original condition with all tags still attached.


  • Returns that are shipped back to us after 30 days of receipt, and before 90 days will still be honored and will be issued a First Street Leather merchandise credit.


  • Holiday Returns: items purchased between October 15 and December 31 may have a return ship date as late as January 31 and still receive full refund.


  • If you did not receive a pre-paid label please call or text to 1-805-350-2201 between 10am and 5:30pm Pacific Time or email us at and she will will email a pre-paid UPS return shipping label to you.


  • Pack up your return in the original package and include your packing slip that came with your order. Cover the original label with the pre-paid return label provided and drop off at any UPS or U.S Postal location.


  • Please be sure to include all information including return reason and we will process your refund or exchange quicker than we processed your sale!! As dictated by the credit card processing folks, refunds can only be credited back to the original credit card used.


  • Think of taking a snapshot of your return label as it appears taped onto the original packaging, just in case things don’t go as planned.


  • Still Want Some Help? Please call or text Cynthia at 1-805-350-2201 between 10 am and 5:30 pm Pacific Time. Or email us at 


Our Return Address:

First Street Leather

1634 Copenhagen Drive

Solvang, CA 93463

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